The Heartbeat of Community Wellness: The Vital Role of Physician CareConnection Free Clinic

In a society where affordable healthcare and financial stability are precarious, free clinics, like the one headed by Physicians CareConnection (PCC), play a pivotal role in preventing individuals from falling through the cracks. PCC President, Isi Ikharebha Green says, “Many people we serve are just one paycheck away from losing housing and [or] food security.” Green and her team are positive the free clinic has become a lifeline for thousands, offering not only medical care but also social resources to ensure the basic needs of the community are met. It is a key reason the organization is beginning to expand its services, including a new future home for the clinic. 

Comprehensive Care: The One-Stop Solution 

PCC is looking to add several medical examination rooms on the second floor of the Columbus Medical Association building. “This gives us a chance to offer more frequent services,” Green says. Right now, the free clinic can only service clients on Mondays, but with new exam rooms, physicians can assist more patients during more days. 

The new examination rooms are part of the first phase of PCC’s expansion of services. This initial phase is not merely a response to current needs, but a strategic step in practicing for the expansion services that will unfold over the next two years. During the next few years, the organization President says they are looking forward to housing all PCC services under one roof by 2025. This means establishing a client-centered place where vulnerable people can access services provided by PCC and other high-performing partners based on social determinants of health. 

PCC's Center for Optimal Health will epitomize the concept of a one-stop-shop for comprehensive care, recognizing that health is interconnected with social factors (Mark A. Hall, J.D.2023). By opening three exam rooms upstairs, extending operational hours, and incorporating additional telehealth services by mid-2024, PCC aims to enhance accessibility. Per several studies, we know clinical outcomes significantly improve when individuals can access both healthcare services and essential resources. Ikharebha Green says a staggering 80 percent of client issues are rooted in social determinants while 20 percent stem from health-related concerns. 

A Vision for Tomorrow: Expanding Horizons 

The second phase of expansion holds a promise of a brighter future for overall community health. Over the next two years, PCC's Center for Optimal Health plans to move into a larger facility, creating an even more extensive and accessible space. “The expansion will help us provide better continuity of care for patients because we will see them more frequently,” Ikharebha Green says. This visionary step reinforces the commitment to breaking down barriers and ensuring that healthcare is not a privilege determined by circumstances but a fundamental right for all (Hall, J.D.2023).  

The Passionate Staff: Architects of Community Wellness 

At the heart of every free clinic lies a team of passionate individuals committed to the vision of a healthier, more equitable community. "The heartbeat of our organization lies in the compassionate hands of our dedicated staff, Ikharebha Green says. “Beyond job titles, they carry the weight of empathy and the ability to uplift lives. Their dedication echoes through the corridors of compassion, reminding us that the true measure of our success is the positive change we create in the lives of those we are privileged to serve.” It is clear the PCC team’s dedication creates a ripple effect, fostering a sense of community and empowerment among clients in Central Ohio. 

Moving Forward 

The undeniable truth that one's zip code can determine life expectancy underscores the systemic challenges that individuals face from the moment they come into the world. Free clinics, like Physicians CareConnection have become essential in addressing these systemic issues, serving as advocates for those on the margins and battling against the adverse effects of poverty, discrimination, and limited access to resources. PCC's Center for Optimal Health exemplifies this commitment by providing a blueprint for the future of healthcare accessibility. By recognizing the importance of free clinics, supporting staff, and investing in service expansion, we contribute to building a healthier, more equitable, and resilient community for all. 


Destiney Davis